Program Associate, Scholarship Operations

Exempt Full-Time
Date Posted: 05/25/2022

The Jack Kent Cooke Foundation offers a hybrid work schedule, and all positions have the option of working remotely up to three days a week, with at least two days in the office required.

Under the supervision of the Program Manager, Scholarship Operations, the Program Associate has responsibility for scholarship awards determination, awards administration, payment administration, and some programmatic aspects of the Foundation’s scholarship and loan programs.



  • Determines scholarship award and payment amounts for each scholarship recipient and contacts financial aid offices at recipients’ institutions as needed to confirm award and payment information. Negotiates as necessary with financial aid officers at Scholars’ institutions to maximize Foundation resources. Corresponds with colleges and scholarship recipients regarding award and payment amounts.
  • Schedules and processes scholarship payments and forgivable loan repayments.
  • Administers forgivable loan program for undergraduate Scholars.
  • Ensures that Scholar database has accurate and current scholarship and loan data.
  • Provides administrative support including, tracking the receipt of documentation required for scholarship payments throughout the year; ensuring scholarship, loan, and payment documentation is saved to the correct location in the Scholar database; preparing electronic and print mailings; monitoring the finances email inbox and promptly responding to Scholar inquires; preparing the weekly payments to institutions.
  • Generates scholarship and forgivable loan reports for internal and external use as directed by the Program Manager, Scholarships Operations.
  • Assists with trainings for scholarship staff and financial presentations to new Scholars.
  • Provides other administrative support to the scholarship program as requested.
  • Other responsibilities as assigned.



  • Minimum of an associate’s degree, with a bachelor’s degree preferred.
  • Two to five years relevant work experience.
  • Experience in finance, higher education financial aid, processing grant payments, or related experience.
  • A demonstrated commitment to supporting and enhancing diversity, equity, and inclusion.
  • Excellent writing, presentation, and communication skills.
  • Ability to work effectively with individuals and diverse groups toward accomplishment of shared goals. Strong interpersonal skills.
  • Strong interpersonal skills.
  • Excellent knowledge of Microsoft Office applications, especially Microsoft Excel. Comfortable using databases.
  • A strong attention to detail and ability to work independently and simultaneously on multiple projects within close, overlapping and/or conflicting deadlines. Outstanding organizational and problem-solving skills
  • The Foundation follows a 35-hour work week schedule for full-time positions. This position may require occasional additional hours during busy times and/or to meet deadlines.
  • This position will require occasional evening and weekend hours for scholarship events.


To apply, submit a resume and cover letter through the Jack Kent Cooke Foundation Career Center. E-Verify employer. No phone calls please.