Specialist, Database Administration
The Specialist, Database Administration reports to the Manager, Data Integrity and is responsible for the administration of the Foundation’s Scholar databases. With a customer service focused approach and a high attention to detail, the Specialist will serve as the central source for Staff data and reporting needs. The Specialist will also provide training and support to Staff to facilitate efficient operations related to the use of database systems.
- Prepares data and reports for internal and external use, on a regular basis and as needed by Management, Staff, and the Board of Directors.
- Manage all incoming data requests, referring requests to the Manager, Data Integrity as needed, monitoring and documenting related tasks.
- Provide end user support, including managing user accounts; troubleshooting problems; and instructing Staff on the use of recurring reports and efficient use of systems, such as searching, navigation, downloads, and screen views.
- Serves as the primary point of contact for database software vendor, providing support for maintenance, updates, and special projects as needed.
- Gathers information from end users to develop consistent and integrated data management systems that streamline data collection, program support, and communications processes for Staff, Scholars, and organization partners.
- In collaboration with IT Staff, the Data Integrity Manager, and other stakeholders recommends and implements new or enhanced procedures to improve database design, data collection and storage, and user friendliness.
- Documents database-related systems, processes, and policies using the format provided in the Foundation’s Operations Action Guide (OAG). Maintains and updates data in existing documents and reports in the OAG.
- Other duties as assigned.
- Bachelor’s degree plus two or more years of experience in database administration or a related field.
- Demonstrated track record of exceptional project leadership/management.
- Familiarity with database management software and ability to quickly learn new database systems.
- Strong writing, presentation, and communication skills.
- Ability to motivate and work effectively with groups and individuals toward accomplishment of shared goals. Strong interpersonal and teambuilding skills.
- An excellent attention to detail and ability to work independently and simultaneously on multiple projects within close, overlapping and/or conflicting deadlines. Outstanding organizational and problem-solving skills.
- A demonstrated commitment to supporting and enhancing diversity, equity, and inclusion.
To apply, submit a resume and cover letter through the Jack Kent Cooke Foundation Career Center. E-Verify employer. No phone calls please.